UX & UI design

Want a digital product that feels effortless to use?

Good UX makes the right actions clear; good UI makes every interaction feel confident and consistent. luketom designs websites, applications and platforms around real people, real tasks and measurable business goals.

From research and information architecture to prototypes and polished interfaces, our Torbay team turns complexity into accessible digital experiences that work across devices and support long-term growth.

talk to our design team

LukeTom UX & UI design specialists in Devon

human-centred design with purpose

From an early concept to an established product that needs improvement, we create intuitive experiences that balance user needs, brand character and commercial results.

UX research
Information architecture
Wireframing
UI design
Interactive prototypes
Usability testing

understand before designing

Do you know what users need from the experience?

We combine stakeholder knowledge, audience research and behavioural evidence to identify real needs and friction. That insight gives every design decision a clear reason and a useful measure of success.

User and stakeholder research
Journey and task mapping
Evidence-led design priorities

discuss your product

make complex journeys feel simple

Could people reach their goal with less effort?

We organise content, actions and data into clear flows, then test structure through wireframes and prototypes. Problems are easier and less expensive to solve before development begins.

start a project

consistency that can scale

A strong interface should feel like one connected system.

We create reusable components and practical design systems for typography, colour, controls and interaction. This keeps products coherent, accessible and easier to extend.

what we can help with

A small team of UX and UI specialists, ready to make digital products clearer, more useful and more engaging.

get in touch

User research

Understand audience needs, behaviours and pain points before solutions are chosen.

Information architecture

Organise content and functionality into structures people can navigate confidently.

Wireframes & journeys

Map screens, tasks and decision points before visual styling begins.

Interface design

Create polished, responsive screens that bring your brand into every interaction.

Interactive prototypes

Make ideas testable and tangible before committing to full development.

Usability & accessibility

Test key journeys and design inclusive experiences for a wider range of users.

google reviews

Why our clients love luketom...

Thoughtful design depends on listening well and collaborating openly. These reviews reflect how we guide clients through decisions and turn ideas into digital experiences they are proud to share.

      EXCELLENT  
   Based on 115 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ollie Holmes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Luke has been our go to guy for years, his professionalism and quality of work are both top notch. Highly recommended
  
 
      Posted on Google  
   
   S and A Heating 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently worked with LukeTom on the development of our new website for S&A Heating Ltd, and we’ve been really pleased with the whole experience.

From the initial discussions through to the finished website, the team were professional, helpful and easy to work with. They took the time to understand our business, listened to our ideas and were always happy to make changes and offer advice along the way.

Communication throughout the project was excellent, and we’re really pleased with how the new website looks and represents our company. It feels modern, professional and much more in keeping with the image we wanted for S&A Heating.

A big thank you to everyone at LukeTom for all their hard work. We would happily recommend them to anyone looking for a professional and reliable team to design and develop their website.
  
 
      Posted on Google  
   
   Jo Morgan 
 
 
 
 Trustindex verifies that the original source of the review is Google. LukeTom Web Design produced two websites for Devon Link Up and Torbay Family Carers. They are friendly, responsive and very helpful and we are very pleased with the work completed.
  
 
      Posted on Google  
   
   Kathryn Webb 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing team, so easy to work with.  They made the whole process super easy.  Really great input and creative direction.  I am so chuffed with the final result.  Thanks so much much. :-)
  
 
      Posted on Google  
   
   Richard French-Lowe 
 
 
 
 Trustindex verifies that the original source of the review is Google. I'm delighted with the end result and appreciate the team's responsiveness and commitment throughout the project. They were proactive, knowledgeable, and always willing to help. As someone new to website design, I benefited from their guidance and expertise in shaping the final product. Thank you for helping bring my website to life.
  
 
      Posted on Google  
   
   Christopher Surfleet 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service from start to finish.  This is the second website I have worked on with LukeTom and on both occasions they have been incredible.  They have given us ideas and then taken our suggestions on board to create a wonderful website that is so easy to use.  Nothing has ever been too much trouble, and you always get an immediate reply to an email or phone call.  Cannot recommend them highly enough, they really are leaders in their field and very competitively priced.
  
 
      Posted on Google  
   
   Amanda Treanor 
 
 
 
 Trustindex verifies that the original source of the review is Google. An outstanding experience from start to finish. From an outdated, ashamed to be associated with website to one that we will be happy to share with pride. LukeTom Web Design have been incredible and we couldn't be happier with the end product. Thank you so much 😊
  
 
      Posted on Google  
   
   Arama Roofing 
 
 
 
 Trustindex verifies that the original source of the review is Google. Would highly recommend. Easy to work with, and a brilliant result. Best local firm around.
  
 
      Posted on Google  
   
   victoria cowell 
 
 
 
 Trustindex verifies that the original source of the review is Google. It was a fantastic experience working with LukeTom. Luke was very good at understanding our needs and was always very quick to respond to and act on queries / edits. Thank you so much.
  
 
      Posted on Google  
   
   Jo Jenkins 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’m a complete technophobe and didn’t understand the process of website creating and launching. Luke has been amazing, and I sincerely can’t thank him enough for his guidance and support. We had some challenges along the way of which Luke went above and beyond to resolve.
Luke replied to my emails before i’d completed writing them!!!
Super happy with my fantastic new site.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

frequently asked questions

The answers to your questions.

What is the difference between UX and UI design?

UX design focuses on how a product works and feels across the whole journey. UI design focuses on the visual and interactive details of the screens people use. The best results connect both.

Why invest in UX design?

Good UX reduces friction, supports accessibility and helps more people complete important tasks. It can improve satisfaction and conversion while reducing expensive changes later in development.

Can you improve an existing website or application?

Yes. We can review analytics, user journeys, structure, visual consistency and accessibility, then prioritise improvements by likely impact.

What is a UX audit?

A UX audit is a structured review of an existing product. It combines evidence, expert evaluation and business context to identify friction and recommend practical improvements.

Do you create interactive prototypes?

Yes. Prototypes let stakeholders and users experience key journeys before development, making feedback more specific and reducing avoidable rework.

What is a design system?

A design system is a shared set of components, styles and rules for building consistent interfaces. It helps teams work faster and keeps a growing product coherent.

How do you approach accessibility?

We consider colour, contrast, type, structure, keyboard use, screen readers and responsive behaviour from the start, guided by recognised accessibility standards.

Can your designers work with our development team?

Yes. We can provide organised designs, reusable components and clear handover guidance, then collaborate during development to protect the intended experience.

our work